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Receptionist

The Receptionist is the backbone of RCC, who is detail oriented with a friendly, flexible personality able to handle virtually any situation. This is a unique role focusing on both traditional executive assistant responsibilities while driving other department initiatives in support of the corporate team.  Those suited for this role are:

  • Entirely customer focused; your customer is our corporate team and RCC employees!
  • Always positive, team oriented, consistent and exhibit thorough follow up
  • Tech savvy. You have the strong ability to navigate through various software programs and social media platforms
  • Are diplomatic and have an exceptionally clear communication style
  • Skilled at balancing a changing workload and priorities

Responsibilities include:

  • Operations
    • Manages plants and flowers
    • Manages snacks and breakroom
      • Tracks inventory and reorders
      • Accepts and checks deliveries
      • Pays vendor’s invoices
      • Manages stock of supplies
      • Empties dishwasher daily
      • Keeps break room tidy and clean daily
      • Takes note of special requests for snacks
      • Orders and accepts orders from Instacart for fruits and milk every Monday
      • Monitors and replenish milk for coffee, sugar and plastic wear
    • Assists with event planning including supplies procurement, making deliveries, and other related tasks
  • Parking
    • Validates tickets.
    • Maintains up-to-date building and parking access card numbers in a spreadsheet.
    • Reviews and pays parking invoices.
    • Monitors and updates all parking lists.
    • Receives and processes all requests regarding parking. 
  • Reception
    • Ensures reception area is tidy
    • Maintains up-to-date information on the lobby monitor
    • Greets and directs visitors warmly and makes sure they are comfortable
    • Answers and routes calls to specific people
    • Takes and relays messages
    • Collects and distributes packages and other mail daily
    • Orders lunch for meetings when needed
  • Administrative
    • Provide administrative support to executives and directors
    • Schedule, coordination, and calendar management for conference rooms on the 5th floor
    • Performs basic filing and clerical duties for other departments, upon request
    • Uploads and maintains legal repository and other important documents in SharePoint
    • Takes care of the Rock Star reward system (order guitar, trophy, engraving plate), collects CD and artwork from Ragan
  • Financial
    • Responsible for reviewing and approving expense vouchers in Unanet
    • Provides suport as needed to financial department

Desired Experience and Related Skills:

  • A minimum of three years in an administrative support role at the executive level
  • Strong planning, organizational, and execution skills as well as the ability to set goals and meet deadlines
  • An attention to detail, high level of confidentiality, and flexible attitude is an absolute must.
  • A winning smile, “can do” attitude and professional appearance
  • Computer skills including Microsoft Office programs, database management, and phone systems
  • Superior verbal and written skills with a genuine desire to assist clients
  • Candidate must also possess a perspective of serving and caring for others; the RCC culture is one of creating value through our relationship model
  • Work is performed in a typical office environment
     

Physical Requirements:

  • Walking:  Ability to move about on foot to accomplish tasks or move from one work site to another
  • Typing: Ability to type
  • Sitting:  Ability to remain seated for extended periods of time
  • Lifting:  Ability to lift up to 20 pounds
  • Talking:  Ability to express or exchange ideas verbally
  • Hearing:  Ability to perceive the nature of sounds at normal speaking levels with or without correction and the ability to receive detailed information through oral communication
  • Repetitive Motion:  Ability to make substantial movements of the wrists, hands, and/or fingers
  • Visual:  Ability to have close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading

 

RCC is an EOE.  Only qualified candidates will elicit a response. 

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